The detergent dispenser cartridge is not detected in the dispenser (only on select models). If you are using single-load doses of detergent, ignore this message.

Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.

The cycle was paused or canceled. The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time.

To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.

There are too many suds in the washing machine. The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.

Make sure you are using HE or High Efficiency detergent. Find more information on HE Detergent use in your Washer.

The Sud or Sd code may also be the result of a restricted drain hose or standpipe (drainpipe). Make sure that the drain hose is not kinked or clogged. Find more information on How to Install the Drain Hose.

This code indicates a motor speed sensing error, the motor can not achieve the correct speed for the cycle selection. Check that:

• All the shipping bolts have been removed
• The washer has not been overloaded

Press the Pause or Cancel button twice and the Power button once to clear the code.

The washer is sensing a low flow of water. Check that:

• The household water supply is turned on and both the cold and the hot water faucets or valves are fully open.
• The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling)
• There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer

Press the Pause or Cancel button twice and the Power button once to clear the code.

This indicates there is a problem with the Dispenser System (only on select models). Verify detergent drawer or detergent cartridge is not clogged with detergent. Find more information on How do I clean my washer dispensers?

This error code indicates that drain times are longer than expected, typically over eight (8) minutes. Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum. Find more information on How to Install the Drain Hose.

Excessive suds may also cause delays in draining. Make sure you are using HE detergent.